1. Scope of Services
Anzelle.com will design a website for the Client based on agreed specifications. The project includes the design, layout, and integration of provided materials (text, images, videos, or other media).
2. Project Timeline
Commencement: The project will commence only when the Client has provided all required images, text, and other necessary content.
Completion: Projects typically take 1 calendar month, unless otherwise specified in the project proposal.
Delays: Delays in content submission or approval by the Client may result in changes to the project timeline.
3. Payment Terms
Deposit: A 50% nonrefundable deposit is required to confirm the project and secure the schedule.
Final Payment: The remaining 50% is payable upon satisfactory project completion.
Refunds:
Deposits are nonrefundable once work has begun.
Refunds for additional payments will only be considered if Anzelle.com fails to deliver agreed services, as defined in this agreement, within a reasonable timeframe.
4. Scope Creep and Additional Requests
Initial Scope: The project is based on the initial scope agreed upon at the start of the project.
New Material: Any additional material or instructions received after the project has commenced will be subject to review.
Requote Policy: If such changes exceed the initial scope, Anzelle.com may issue a requote to account for the additional work.
5. Intellectual Property
Ownership: All content (text, images, videos, or other assets) provided by the Client remains the intellectual property of the Client.
Licenses: If Anzelle.com provides licensed materials (such as stock photos or design elements), these licenses will be transferred to the Client where permissible, upon final payment.
6. Approval and Revisions
Approval Process: The Client will review all designs and provide feedback within agreed review timelines.
Revisions: Up to 2 rounds of revisions are included in the project fee. Additional revisions may incur extra charges.
7. Liability
Service Provider Responsibility: Anzelle.com will perform services to the best of its ability but is not liable for delays or project issues caused by:
Incomplete or late content delivery from the Client.
External factors such as thirdparty hosting, server downtime, or force majeure.
Client Responsibility: The Client is responsible for ensuring the accuracy and appropriateness of content provided.
8. Confidentiality
Anzelle.com will not share or disclose the Client’s materials or sensitive project details with any third party without prior consent, except where required by law.
9. Termination
Either party may terminate this agreement in writing:
By the Client: Subject to the refund policy outlined in Section 3.
By Anzelle.com: If the Client fails to provide necessary materials or payments within agreed timeframes, or breaches this agreement.
10. Miscellaneous
Amendments: Changes to this agreement must be documented in writing and agreed upon by both parties.
Jurisdiction: This agreement is governed by the laws of South Africa, where Anzelle.com is based.